Policies

Salon Policies - 2025

 

Bookings - https://kasieshairandbeauty.gettimely.com

​

Waitlist - https://bookings.gettimely.com/kasieshairandbeauty/waitlist/join

 

NEW BOOKING FEE POLICY 

Effective immediately 

 

All appointments $99 and under require a non refundable booking fee of $20 at the time of booking. All appointments $100 and over (except hair extensions and fineline tattooing) require a $50 non refundable booking fee. This fee will be taken off the total amount at completion of your appointment.

 

All bookings under $40 don’t require a booking fee however if you don’t turn up that’s your only chance and won’t be booked in again

 

For those booking in for hair extensions a $100 non refundable booking fee is needed to secure your booking and order the hair in. This is all discussed either by message or at the free consultation.

 

For those booking in Fineline tattooing a non refundable booking fee between $20-$50 is needed to secure your booking. 

 

EFTPOS is available in salon for your convenience. If paying by cash please ensure you have the correct monies. 

 

Buy Now, Pay Later is available in salon for over $80 services/products. This option is now to be paid before your service is started to avoid any issues if it gets declined. 

 

Please book the correct appointment you are needing or wanting. If you change your mind on the day there is no guarantee that I can accomodate that service in the space your original appointment is booked for and you will be charged for the price difference. 

 

If you don't select thick hair or your hair is longer than expected for the service selected you will be charged accordingly. 

 

You get an email reminder 72 hours before your appointment and a text message 48 hours before your appointment. Please note that if you don’t confirm your appointment by text within 24 hours of receiving it, your appointment will be cancelled. 

 

Please check your booking email to ensure it is correct and arrive at your appointment time. If you arrive 10 mins late to your appointment, it will unfortunately be cancelled and the booking fee will be kept.

 

Booking fee is only transferable if given 48hrs notice to change. The booking fee is not refundable and can't be transferred to someone else's name. We can however, keep this on your account for 1 future appointment. 

 

Any further reschedules of the original appointment will need to be rebooked and a new booking deposit fee paid.

 

All reschedules must be done by contacting me directly or through the booking system that you booked in with. 

 

Please note, that any appointment that is not kept without CLEAR notice (48hrs) will incur a missed appointment fee and the booking fee you paid WILL be forfeited.

 

If however you don’t pay the booking fee a cancellation fee of $20 will incur on your next appointment if you cancel without 48hours notice. This is for new and existing clients 

 

NO SHOWS will not be rebooked, and I reserve the right to cancel bookings (and refund the booking fee)

 

I appreciate each and everyone of you - and thank you for supporting me and my small business 

 

Kasie